FACILITY OFFERED AT CUSTOMER SERVICE CENTRES OF CATEGORY-2
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FACILITY OFFERED AT CUSTOMER SERVICE CENTRES OF CATEGORY-2 |
| 1. Application forms for New Telephone Connections |
| 2. Registration of New Telephone Connections |
| 3. Accepting requests for additional accessories and 'phone plus' services |
| 4. Accepting requests for shifts within /outside exchange area in the district / SSA |
| 5. Handling of complaints on Telephone Services |
| 6. Sale of telephone directories pertaining to the district area of the customer service centre and other literature useful to the customer |
| 8. Copy of waiting list register of the Telecom District for scrutiny of customers |
| 9. Details of bills of telephones which are disconnected for nonpayment to the concerned customers |
| 10. PCOs for making local/STD calls |